Support

If you experience an issue with RedScreen®, please contact us using one of the methods below.

In-App Support (Recommended)

For the quickest and most accurate assistance, please use the "Report a Problem" feature within the app.

This allows us to receive:

• The nature of the issue

• Relevant User ID (if applicable)

• Station grouping

• Context necessary to investigate

Reports submitted through the app are reviewed directly by RedScreen administration.

Email Support

For general enquiries or technical issues, you may contact:

support@redscreen.co.uk

Please include:

• A description of the issue

• Your User ID (if available)

• Your home station